Gold Coast · QLD & NSW

Care that feels
like family.

Gold Coast disability and aged care — NDIS, private, and everything in between. Led by Paula. Built around you.

NDIS Registered Provider
Gold Coast locals
24-hour callback guarantee
100+
Families supported
30+
Years healthcare experience
QLD & NSW
Service areas
24hr
Callback guarantee

✦ Founded by a nurse with 30+ years healthcare experience

Understanding your options

Funding shouldn't be a barrier to good care.

Whether you're navigating the NDIS for the first time, already have a plan, or looking for private care — we explain it all in plain English.

"The NDIS can feel overwhelming — especially when you're already dealing with enough. We've helped Gold Coast families navigate it for years. We can help you too."
1

Am I eligible?

NDIS supports Australians under 65 with a permanent or significant disability. Not sure if you qualify? We'll help you work it out — no jargon, no pressure.

2

Build your plan

Your NDIS plan is government-funded and personalised to your goals. We walk with you through planning meetings and make sure your plan reflects your real life.

3

Choose Purple Care

Once your plan is approved, you choose your providers. As a registered NDIS provider on the Gold Coast, we're ready to start as soon as you are.

SDA is NDIS funding for purpose-built housing designed for people with extreme functional impairment or very high support needs. It's separate from your regular support funding. SDA homes are built to specific design categories — Improved Liveability, Fully Accessible, or Robust — and Purple Care can help you understand which category fits your situation and connect you with options on the Gold Coast.

SIL is NDIS-funded daily living support for people who need hands-on help with everyday tasks — cooking, personal care, getting to appointments, and more. It's not the house itself (that's SDA) — it's the support that happens inside it. Purple Care provides SIL on the Gold Coast for people living in their own homes or supported accommodation.

You may still be eligible — we help people apply for the NDIS every week. If you're over 65, or need support while your application is underway, we also offer private care. There's always a path forward. Book a free consultation and we'll figure out what's available for your situation.

These are government-funded aged care programs for Australians over 65. CHSP (Commonwealth Home Support Programme) covers entry-level services like domestic help and meals. Home Care Packages (Level 1–4) provide a personalised budget for more intensive in-home support. Purple Care works within both programs — and if you're waiting for a package, we offer private bridging care so you're never left without support.

No NDIS? No problem.

Private and self-funded care is available for anyone who needs support, regardless of NDIS status. Aged care packages, one-off respite, and self-funded in-home support — all available. You shouldn't have to wait for a plan to get help today.

Tell us what you need →
What we do

Our services

Book a consultation →

In-Home Support

Daily living assistance in your own home — personal care, domestic tasks, meal preparation, medication support, and community access. Your routine, your way.

See what support looks like for you →

SDA Housing

Specialist Disability Accommodation — purpose-built homes for people with high support needs. We connect you with the right property and funding pathway on the Gold Coast.

Explore SDA options →

Supported Independent Living

24/7 or part-time support to help you live as independently as possible — whether in a shared house, your own home, or supported accommodation.

Learn about SIL →

Community Access

Getting out, staying connected — social activities, appointments, shopping, sport, and community participation support. Life beyond the front door.

Find out more →

Behaviour Support

Positive behaviour support from trained practitioners — personalised strategies that reduce restrictions and help people live fuller, more independent lives.

Talk to our team →

Aged & Private Care

For over-65s and self-funded clients — Home Care Package management, CHSP services, and private in-home care with no NDIS plan required. Respite available.

Explore private care →

Professional care documentation

In-home consultation & support

Paula
Registered Nurse
NDIS Quality & Safeguards Registered
30+ Years Healthcare Experience
Mental Health & Aged Care
Founded by a nurse with 30+ years healthcare experience
Our founder

Meet Paula.

"Purple Care was created from the heart — it's something I genuinely care about and feel deeply connected to."

Hi, I'm Paula, the founder and business owner of Purple Care and Support Services.

Having spent over 30 years working in healthcare across Australia, from Mental Health to Nursing, I've had the privilege of supporting people from all walks of life and within beautifully diverse communities. Those experiences have shaped who I am today and strengthened my belief that everyone deserves support that is not only professional, but also kind, respectful, and truly personal.

I've seen firsthand how powerful the right support can be — when someone takes the time to listen, to understand, and to show up with consistency and compassion. I've also seen where care can fall short, and that's what inspired me to create something different.

Purple Care and Support Services was built on integrity. To me, integrity means being honest, reliable, and always doing what's right. It means treating every person with dignity, respecting their individuality, and supporting them in a way that empowers them to live life on their own terms.

When you connect with Purple Care, you're not just another client — you're someone whose story matters. I'm here to walk alongside you, to support you in a way that feels right for you, and to make a meaningful difference in your everyday life.

Thank you for trusting me to be part of your journey.

— Paula

Local, alwaysGold Coast-based team. No Brisbane commute. No call centres.
We call you backWithin 24 hours. Every time. That's a promise.
Small by designA small team means accountability. Paula knows your name.
Plain EnglishNo jargon. No runaround. Clear answers from people who care.
Book a free consultation with Paula's team
Get in touch

Book a free consultation.

Tell us a little about what you need and Paula's team will call you back within 24 hours — no obligation, no pressure.

We've got your inquiry!

Paula's team will call you back within 24 hours. Thanks for reaching out to Purple Care.

What best describes you?

Tell us about what you need

🔒 Your information is private and never shared.

Join the Purple Care team

🔒 Your information is private and never shared.

Work with us

Build a career where your work matters.

Purple Care is a small, Gold Coast-based team — and that's the point. When you work here, you're not a number on a roster. Paula knows your name. Your clients know your face. The impact of your work is real and visible every day.

Support workers are in short supply nationally. We compete hard for great people — offering genuine flexibility, strong pay, and the team culture that national providers simply can't replicate.

Competitive pay + salary sacrificeSector-leading rates with NFP salary sacrifice benefits.
Genuine flexibilityFull-time, part-time, and casual options — we work around your life.
Stay on the Gold CoastNo commuting to Brisbane. Clients in your suburb. Team based locally.
Training & career developmentPaid training, cert progression support, and a pathway to senior roles.
Small team, real supportPaula is hands-on. Questions get answered. Problems get solved fast.
Join our care team →

"I've worked for two national providers and the difference here is night and day. Paula actually listens. When something's not working for a client, we fix it — we don't wait for approval from three levels up."

James R.Support Worker · Southport · 3 years at Purple Care

"I was nervous coming from aged care into disability support, but the training and mentoring here made the transition really manageable. I feel confident, valued, and I actually look forward to my shifts."

Sarah M.Support Worker · Robina · 18 months at Purple Care

Ready to apply?

Tell us about yourself and what kind of role you're looking for. We reply to every application personally.

Send your expression of interest →
What clients and families say

Real people. Real Gold Coast stories.

We can't match "75 years" or "4,000 clients." But we offer something bigger providers can't: genuine, personal care from people who know your name.

★★★★★
"After dealing with a large national provider where mum was just a number, Purple Care felt like a completely different world. Paula called me back the same afternoon I enquired. That told me everything I needed to know."
Deborah K.Family member · Broadbeach Waters, Gold Coast
★★★★★
"I didn't have an NDIS plan and thought I wasn't eligible for anything. Purple Care helped me understand what I could access and walked me through the application. I now have in-home support I didn't think was possible."
Michael T.Client · Helensvale, Gold Coast
★★★★★
"The support workers Paula's team placed with my son are consistent, reliable, and actually care about him. That consistency has made a massive difference to his behaviour and quality of life. We're genuinely grateful."
Lynette H.Parent / carer · Mudgeeraba, Gold Coast
100+
Families supported
24hr
Callback guarantee
NDIS
Registered Provider
QLD+NSW
Service areas